• Accounts are set up immediately upon approval of payment.
• Accounts have a 30-Day Money Back Guarantee, so if you cancel within the first 30 days, you will receive a full refund of the Service Fee.
• Accounts have a Lifetime Price Guarantee, so once you sign up a domain, your hosting price for that domain will never go up.
• Read our Acceptable Use Policy & Service Agreement because it will apply to your account.
• Any site that engages in, promotes, endorses or encourages illegal activity, pornography, hacking, spam or discrimination against any person or group will be immediately terminated without refund.

WHAT IT ALL MEANS:
LEGEND	mb = megabytes gb = gigabytes = standard feature = special option All currency is in US$ Back to Top
Service Fee	This is the amount you are charged monthly for your hosting service. Your charges will be reflected on the credit card you used when establishing your service, payable to Grace Global Systems, Inc. Back to Top
Setup Fee	The one-time setup fee is required to cover initial costs of provisioning your hosting service. Setup fees are not applied when you upgrade or downgrade between domain-based products. Back to Top
Guarantee	If you are not completely satisfied, you may cancel your account within thirty (30) days of signing up with coInnovate and receive a full refund for any charges for Service, excluding Setup, overage and Domain Name Registration fees, that coInnovate has collected in advance. You shall be under no further obligations. Cancellation request shall be effective upon receipt of notice by using the Money Back request in the Billing Section of the Customer’s control panel or via e-mail to cancel@coinnovate.net sent by the primary account holder. Policy does not apply to additional services such as overages, extra disk space, additional e-mail accounts, etc. Back to Top
General Specifications
Disk Space	Your web site consists of text, graphics, sound, or video files that occupy disk space on a server. If your web pages already exist on your computer, you can check the size of your files to help you choose the web package that best meets your storage size needs. Back to Top
Data Transfer	Our transfer allowances are measured in megabytes per month. Please note that the transfer allowance in no way limits the performance of your site nor the number of visitors your site can support. Back to Top
Domain Name	If you want a unique and memorable brand, you should register your domain name. Once you've registered your domain name, you can begin to build a public brand at your Web site address (e.g., www.yourdomain.com). We currently register .com, .net, .org, .info, .biz and .ws domain names. Register Now! Back to Top
Sub-Domain	A subdomain is a great way to create memorable Web addresses for various sections of your site (e.g., subdomain.yourdomain.com). Back to Top
Third Level Domain	Third level domains have the same functionalities as second level domains (e.g., thirdlevel.yourdomain.com). Back to Top
Stopgap Domain	This is an instant alias, so you will be able to access your new Web site immediately upon approval of payment. Stopgap domains support Web site management and FTP services. Back to Top
Domain Aliasing	Use this feature to point one domain name to another domain name. Back to Top
Domain Parking	Designate IPs to domain names serviced and hosted on other servers. Back to Top
Redirect URL	You can send visitors from one URL to another that you specify. Back to Top
Custom DNS	Subscribers to Grandé plan can have custom DNS records for an additional $1.00 per DNS record per month. Back to Top
Directory Index	Set your own custom directory index. Back to Top
Ad-Free Web Site	Subscribers to all plans can choose whether or not to participate in our affiliate program. Back to Top
Revenue Share	Subscribers to all plans are rewarded for participating in our affiliate program with a generous rebate of revenues collected through their Web sites. Back to Top
Management Features
Control Panel	Manage your Web site, e-mail boxes, forwarding addresses, aliases, sub-domains, search engine submissions, just about everything via the Web-based control panel. Back to Top
File Manager	The Web-based file manager makes it easy to maintain files and folders, and allows you set file permissions without using an FTP client program. Back to Top
FTP Access	Use File Transfer Protocol to upload files to and download files from our Web servers. Back to Top
FTP Updates	There is no limit to the number of times you can send files to and from our servers. Back to Top
FTP Sub-Accounts	Create additional logins and passwords to your directory so friends or colleagues can independently use it. Back to Top
Virtual FTP Server	Let your friends and colleagues download, upload or view files in the dedicated directories. Back to Top
Anonymous FTP	Make files available for download, upload or viewing by anyone. Back to Top
Shell Resource	Use the WebShell program to manage your site's files and directories via the File Manager. Back to Top
Chron Job Manager	The Chron Job Manager enables you to manage and execute scheduled tasks. Back to Top
E-mail Features
E-mail Addresses	With POP3 email you can create mailboxes for you, your group directors or anyone you want. Back to Top
E-mail Storage	This is the total amount of disk space allotted for storage of your e-mail. Back to Top
Mailing Lists	Allows you to efficiently send a message to a large number of recipients with minimal maintenance and delay. Back to Top
Autoresponders	Setup a mailbox to reply to the sender of incoming e-mail with a preset message. Back to Top
E-mail Aliasing	Create alternative addresses that will forward to your other e-mail boxes. Back to Top
E-mail Forwarding	Forward e-mail from your local mailbox to any other e-mail address(es) you specify. Back to Top
Web E-mail	This allows you to check your e-mail from any place in the world through your Web browser. Back to Top
Community-Building Features
Free Scripts	All plans come with pre-installed scripts that include a guestbook, bulletin board, chat and counters. Back to Top
Advanced Scripts	Subscribers to the Grandé plan can build online communities with news, links, image galleries and more features that will keep people coming back. Powerful, full-featured Discussion Forums are combined with a Group Calendar for scheduling events; a Group ToDo List for keeping track of projects; a Group Notepad for making and storing notes; a Group Address Book for keeping track of important contacts; a Photo Gallery, where members can upload images; Club News, which allows members to post news items for other members to read; Club Links, which contains links to favorite Web sites suggested by club members; a detailed Member List, so members can find out more about each other; and the ability to Send Invitations to others who might like to join. Back to Top
Development Features
SiteStudio	Make unique and attractive Web sites on the fly with the industry's leading browser-based Web site generator. Back to Top
CGI-Bin	All plans include full, secure cgi-bin support so you can extend the functionality of your Web site with your custom scripts. Back to Top
CGI Resource	Map file extensions as CGI executables. Back to Top
Perl	Create and manipulate data with programs written in this high-level programming language. Back to Top
JavaScript	You can make your Web site more interactive through the use of JavaScript applets. Back to Top
PGP	This enables you to communicate securely with other people using the Pretty Good(tm) Privacy program. Back to Top
Python	Create powerful modules for your Web site with this interpreted, interactive, object-oriented programming language. Back to Top
C/C++	Create applications for your Web site with these programming languages, probably the most widely used on the Web. Back to Top
PHP	A general-purpose scripting language, PHP allows you to do many of the same functions as C and Perl (i.e., connecting to a database, reading and writing files). Back to Top
MySQL	Create and manipulate relational databases. Back to Top
ASP	Available as a special option with the Grandé plan. Contact Sales (sales@coinnovate.net) for more information. Back to Top
ColdFusion	Available as a special option with the Grandé plan. Contact Sales (sales@coinnovate.net) for more information. Back to Top
FrontPage Extensions	Available for use with any of our plans. Please note that if you use Microsoft FrontPage Web publishing program and select this feature, some other features will be limited. Back to Top
Server Side Includes	SSI allows you to create dynamic content in static HTML pages. Back to Top
Server Side Imaps	Post navigational imagemaps on your Web site. Back to Top
Security Measures
Secure Sockets Layer	Subscribers to the Grandé plan can implement SSL for secure, encrypted, and authenticated communications and transactions across the Internet. This special option has a one-time setup fee of $15.00 and service fee of $2.00 per month. Back to Top
SSH Resource	Use Secure Shell to connect with a remote machine. Back to Top
Password Protection	Control who views your Web site or selected sections of your Web site. Back to Top
Daily Backups	All servers are backed up on a daily basis. Back to Top
Network Monitoring	The network is monitored around the clock, 24 hours a day and seven days a week (24/7/365), to ensure that it is operating at optimum state. Back to Top
Other
Web Statistics	Analyze your Web site activity using Webalizer and ModLogAn server analysis programs. Back to Top
Raw Log Access	You will have access to the Apache server logs for your Web site (Transfer, Referrer, Agent and Error log files) for visitor information including referrer, IP address, and type of browser. Back to Top
Dedicated IP	Available as a special option for $3.00 per IP address per month. Back to Top
MIVA Resource	Subscribers to the Grandé plan can create an online store with MivaMerchant (you must have a MivaMerchant license). Back to Top
osCommerce	Subscribers to the Grandé plan can create an online store with osCommerce, an open source ecommerce solution. Back to Top
RealAudio/Real Video	Remote visitors will be able to call multimedia files from your Web site. Back to Top
Flash	Remote visitors will be able to view Flash multimedia features of your Web site on their browsers. Back to Top
Shockwave	Remote visitors will be able to view Shockwave multimedia features of your Web site on their browsers. Back to Top
Search Engines	You can easily submit your Web site for inclusion in search engine databases from your control panel. Back to Top
Technical Support	All subscribers have access to our extensive online FAQs, Support Forums, an extensive Trouble Ticket Center and more. Back to Top